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Mifsuds Photographic Ltd




Terms & Conditions



Making A Purchase

Delivery Schedule

Postage and Packing

Tax Charges

Privacy Policy

Returns and Refunds

Website Pictures

Website Prices and Text Errors

Complaints







Making A Purchase

Making a purchase could not be easier. You can order most new products online or if you would rather can call our sale team on 01803 852400. For used goods please call the sales team, who will be happy to help and describe the equipment condition and proceed with your order. Mifsuds Photographic Ltd does not deal in Grey imports of stock.

Once your order has been placed Mifsuds Photographic Ltd will send to you an order acknowledgement email. This is not an order confirmation or order acceptance.

Once order has been accepted and processed, payment will then be taken and you should then receive confirmation emails about payment taken and dispatch of your order.

Mifsuds Photographic will Not take any payment for goods until the order is ready for dispatch. All Prices on this website are believed to be correct when uploaded, however mistakes do happen and for this reason Errors & Omissions are excluded.

In the unlikely event that an incorrect price is shown on the Web Site, Mifsuds Photographic Ltd reserves the right to not fulfill the order at that price. In such a circumstance, you will be notified, and given the choice to proceed with the order at the correct price.
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Delivery Schedule

Back Orders If your item is not in stock, will advise you and place the order on back order.

We will not take payment for the item until it is on our premise ready to dispatch to you.

We also will advise you before we dispatch to ensure that it is convenient for delivery.
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Postage and Packaging

FOR THE PROTECTION OF OUR CUSTOMERS WE WILL ONLY DELIVER TO THE CARD REGISTERED ADDRESS. Products ordered before 14:00 will be dispatched same day for a next working day delivery (where applicable) UK P&P costs do vary depending on the weight and value of the items but the average cost is about 10.00.

Although larger items of weight or value could be up to 30 to cover insurance costs. For orders outside of the UK but within Europe, Please email info@mifsuds.com for postage cost.

Most parcels are sent via Interlink Express Couriers, although on occasions we do use Royal Mail Special Delivery. If you would prefer Royal Mail Special Delivery please select this for the dispatch method when placing your order.

Both are next working day services and both are fully insured (where applicable). If you have any more queries please feel free to contact us.
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Tax Charges

All New Stock item prices shown include VAT @ 20%. There is No reclaimable VAT on Used stock purchased. Credit Card Security Protecting Your Security: This websites does not record or hold any of your details for payment, PAYMENT PAGES are located on the World Pay website run by RBS bank which Incorporates the most up to date security methods to protect you and your details, you can be confident that this is a very secure site.

Orders are only decrypted after they reach our computer. They are not held in clear text on any web site. To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.

You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. You agree that we may use personal information provided by you in the course of placing your order to conduct any appropriate fraud checks.

As part of these checks, personal information that you have provided may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Mifsuds take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Web Site.
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Privacy Policy

Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. Mifsuds take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Web Site.
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Returns Policy

All our used stock purchased via Mail Order Only is covered by our 10 day approval period and most used stock costing over 50 has a 3 Month Warranty. So if you are not happy then just return in 'as received' condition with the original receipt and covering letter as to why it is coming back and we will be happy to refund. Postage costs will not be refunded. Where postage has been included thie postage cost will be deducted from your refund.

All new goods Subject to the right of Consumers to return goods for refund under The Supply of Goods and Services Act and Distance Selling Regulations, Mifsuds Photographic does not sell products on a trial basis.

Customers are strongly advised to check suitability and specifications of products before ordering.

You have the right to cancel your purchase at any time either before or up to 7 days following the day you receive the goods. The regulations require the customer to contact us in writing to notify us of the intent to cancel/return the order.

We cannot accept returns/cancellations if we have not been notified in writing before this period has lapsed. Email is an acceptable way to notify us and we will confirm that we have received such communication.

If an order is cancelled within this cooling off period but has already been despatched, you will be responsible for returning the goods to Mifsuds Photographic Ltd at your own risk and cost. We strongly recommend goods are insured for their full value. We would expect the goods to be returned to us before we process the refund. We do not refund carriage costs. We also expect goods to be returned in unopened, pristine condition with the original packaging and contents. Product must not have been used, software installed, still sealed, Also original proof of purchase must be returned, along with any free gifts supplied. Goods returned that do not meet the above are subject to a handling & restocking fee. This will be a minimum of 10 and maximum of 10%, subject to examination. If you receive faulty of incorrectly describe goods please contact via Email to info@mifsuds.com with your order reference number, name, contact details and description of the fault. One of our team will then get back to you with the options available.
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Website Pictures

All pictures used on the site (www.mifsuds.com & www.mifsuds.co.uk) are for illustration purposes only, whilst every care is taken to provide the best images of a product, the picture used may not be a picture of that specific product and manufacturers specifications are subject to change without warning. Used stock pictures are for illustration only and are not of the product itself.
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Website Prices and Text Errors

All Prices on this website are believed to be correct when uploaded, however mistakes do happen and for this reason Errors & Omissions are excluded. In the unlikely event that an incorrect price is shown on the Web Site, Mifsuds Photographic Ltd reserves the right to not fulfill the order at that price. In such a circumstance, you will be notified, and given the choice to proceed with the order at the correct price.
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Complaints

It is Mifsuds company policy to have all complaints in writing to avoid any confusion.
In the unlikely event that you have any complaints or comments as to our service, please contact us in writing to either:info@mifsuds.com or Mifsuds Photographic Ltd, 27-29 Bolton Street, Brixham, Devon, TQ5 9BZ Mifsuds takes complaints seriously and will be investigated as soon as they are brought to our attention. We will endeavor to rectify any problems as soon as possible.
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For All Comunications Contact,
Mifsuds Photographic Ltd
27-29 Bolton Street
Brixham, Devon
TQ5 9BZ
Tel:01803 852400
UK Company No:06858138,  VAT Reg: 585 5268 01

Registered Office:  2 Bridge Farm Offices   Harberton   Totnes   Devon   TQ9 7PP.

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Although we are the best stocked dealer in the West Country, we are not always able to have stock of each product at all times.
Please call to check availability and for those customers visiting we will happily reserve the items for you.

Opening Hours:
Mail Order
Sales Enquiries

Monday-Friday
08:00 to 18:00
Saturdays
09:00 to 17:00
Sundays
10:00 to 13:00

Showroom

Monday-Saturday
09:00 to 17:00
Sundays
10:00 to 13:00

Closed

We do Close for lunch each Saturday
13:00 to 13:30.
Also all day Bank Holidays inc New Years Day

NEXT WORKING DAY DELIVERY.
If order placed before 13:00pm Mon-Friday